Payment & shipping

PAYMENT AND SHIPPING INFORMATION
 
PAYMENT:
You can place an order directly on our website by using the shopping cart facility, and pay with your VISA or MASTERCARD card. Simply browse through our products, select the product you want and click the “add to cart” button.  You will be given options to continue browsing through other products, and you may add as many products as you wish. When finished, click the “checkout” button. You will be prompted for delivery and payment details.
 
Your order will be processed and shipped after confirmation of payment has been received.
 
SHIPPING:
We deliver worldwide.

FREE SHIPPING within South Africa!

We use a to-door delivery service.

The shipping rates offered for international orders are for a parcel less than 0.5kg. Should you wish to place a large order, please send us a direct mail to info@chantalmayer.com and we will quote you for the order and shipping accordingly.

 

 

Please note that we do NOT send to postal addresses. We ONLY send to PHYSICAL addresses.

We will send you the tracking number via email.  Please provide both your phone number an email address as both are required by the courier, to ensure that you receive your parcel in the shortest time possible.

We do everything we can to make sure your order gets to you as soon as possible.

For local deliveries: normally within 2 days (from date of dispatch) for main centers, and up to 5 working days (from date of dispatch) for outlying/rural areas.

For international deliveries: 5 - 10 working days (from date of dispatch).

IMPORTANT: We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country.These charges must be paid by the recipient of the parcel. This applies only to international orders.